Starbucks Customers Statistics: Latest Data & Summary

Last Edited: April 23, 2024

Highlights: The Most Important Statistics

  • 60 million customers are served in Starbucks stores each week.
  • The most frequent Starbucks customers, 20% of them, visit the store 16 times a month.
  • Starbucks had over 22,519 company and licensed stores globally in 2020.
  • The average Starbucks customer visits the store 6 times per month.
  • Over 90% of menu items are customizable, enabling customers to tailor their drinks to their tastes.
  • In the UK, Starbucks serves over 3.8 million customers per week.
  • 48% of Starbucks US customers in 2020 were Generation Z or Millennials.
  • Starbucks personalizes marketing to a customer base of over 16 million reward members.
  • According to a survey, 41.8% of Starbucks customers visit the store daily or almost daily.
  • 1 in every 4 orders at Starbucks is placed via mobile order.
  • Over 16% of Starbucks customers in the U.S. buy something from Starbucks every day.

The Latest Starbucks Customers Statistics Explained

60 million customers are served in Starbucks stores each week.

The statistic that 60 million customers are served in Starbucks stores each week quantifies the high volume of foot traffic and transactions occurring within the popular coffee chain. This figure showcases the widespread popularity and consumer demand for Starbucks products and services. Moreover, it reflects the efficiency of the company in managing such a substantial volume of customers on a weekly basis. The statistic highlights the significant role that Starbucks plays in the global coffee market and the extent of its market penetration, serving as an indicator of its brand strength and customer loyalty.

The most frequent Starbucks customers, 20% of them, visit the store 16 times a month.

This statistic indicates that among the most frequent Starbucks customers, comprising 20% of the total customer base, the average number of monthly visits to the store is 16 times. This suggests that a notable portion of Starbucks’ customer demographic is highly engaged and loyal, displaying a strong preference for the brand and its offerings. Understanding the behavior and preferences of these frequent customers can be valuable for Starbucks in terms of tailoring marketing strategies, enhancing customer retention programs, and optimizing store operations to cater to the needs and expectations of this specific segment of their clientele.

Starbucks had over 22,519 company and licensed stores globally in 2020.

The statistic that Starbucks had over 22,519 company and licensed stores globally in 2020 represents the significant global presence and reach of the Starbucks brand. These stores include both company-owned stores, which are directly operated by Starbucks, and licensed stores, which are operated by third-party partners under a licensing agreement with Starbucks. This large number of stores indicates the popularity and widespread distribution of Starbucks coffee and products around the world, highlighting the company’s strong market presence and successful business model that leverages both direct ownership and partnerships.

The average Starbucks customer visits the store 6 times per month.

The statistic that the average Starbucks customer visits the store 6 times per month indicates the typical frequency of customer visits to a Starbucks location within a one-month period. This information can be useful for Starbucks in terms of understanding customer behavior, capacity planning, and revenue forecasting. Customers who visit more frequently may be considered higher-value customers, while those who visit less often may present opportunities for targeted promotions or loyalty programs to increase frequency. By tracking and analyzing this statistic over time, Starbucks can gain insights into trends and patterns in customer visitation, allowing for informed decision-making to drive business growth and customer satisfaction.

Over 90% of menu items are customizable, enabling customers to tailor their drinks to their tastes.

This statistic suggests that a vast majority, over 90%, of the menu items available at the establishment under discussion offer customers the flexibility to customize their drinks according to their preferences. This high level of customization options indicates a commitment to providing a personalized and tailored experience for customers, allowing them to adjust various aspects of their drinks – such as flavor, sweetness, temperature, and toppings – to better suit their individual tastes. This customer-centric approach enhances customer satisfaction and loyalty by offering a wide range of choices and ensuring that patrons can enjoy a beverage precisely tailored to their liking.

In the UK, Starbucks serves over 3.8 million customers per week.

The statistic that Starbucks serves over 3.8 million customers per week in the UK indicates the significant popularity and widespread consumer reach of the coffee chain within the country. This figure highlights the large customer base that frequents Starbucks locations across the UK on a weekly basis, showcasing the high levels of customer traffic and demand for Starbucks products and services. Such a statistic provides valuable insight into the brand’s market presence and success in attracting and retaining a large number of customers, which can be indicative of the company’s market position, brand loyalty, and overall business performance in the UK.

48% of Starbucks US customers in 2020 were Generation Z or Millennials.

The statistic stating that 48% of Starbucks US customers in 2020 were Generation Z or Millennials indicates that a significant portion of the coffee chain’s customer base during that year belonged to these younger demographic groups. Generation Z and Millennials are typically characterized by their tech-savviness, social consciousness, and preference for experiences, including coffee shop culture. This information suggests that Starbucks has effectively captured the attention and loyalty of these younger generations, likely through targeted marketing strategies, innovative products, and appealing store atmospheres. Understanding the demographic composition of their customer base is crucial for Starbucks to tailor their offerings and continue to attract and retain customers in today’s competitive market.

Starbucks personalizes marketing to a customer base of over 16 million reward members.

The statistic that Starbucks personalizes marketing to a customer base of over 16 million reward members indicates that Starbucks uses customer data and insights from its rewards program to tailor its marketing strategies and communications to individual customers. By analyzing and leveraging information such as purchase history, preferences, and behaviors of these reward members, Starbucks is able to deliver more targeted and personalized promotions, offers, and recommendations. This approach allows Starbucks to enhance customer engagement, increase loyalty, drive sales, and create a more personalized and enjoyable experience for its customers, ultimately contributing to the company’s overall success in the competitive coffee market.

According to a survey, 41.8% of Starbucks customers visit the store daily or almost daily.

The statistic states that 41.8% of Starbucks customers visit the store either daily or almost daily based on a survey conducted among a sample of customers. This implies that a significant portion of Starbucks customers are frequent visitors to the store, suggesting high customer loyalty and satisfaction with the brand. This information can be valuable for Starbucks in understanding customer behavior and preferences, as well as in shaping their marketing strategies and customer engagement initiatives to cater to this segment of their customer base effectively. Additionally, this statistic could also indicate the potential for repeat business and customer retention for Starbucks, highlighting the importance of maintaining a positive customer experience to drive regular visits and loyalty among its customer base.

1 in every 4 orders at Starbucks is placed via mobile order.

This statistic suggests that approximately 25% of all orders made at Starbucks are placed through the mobile ordering option. This implies that a significant portion of Starbucks customers are utilizing the convenience of ordering via their mobile devices. By extrapolating this statistic, we can infer that the mobile ordering system has gained popularity among customers, likely due to its ease of use and efficiency. This data could also indicate a broader trend in the industry towards mobile technology and digital ordering platforms as customers increasingly seek convenient and contactless ways to make purchases.

Over 16% of Starbucks customers in the U.S. buy something from Starbucks every day.

The statistic that over 16% of Starbucks customers in the U.S. buy something from Starbucks every day indicates a high frequency of daily purchases within the customer base. This suggests a strong level of brand loyalty and customer engagement with the Starbucks brand, as a significant portion of customers are choosing to make daily purchases at their establishments. This statistic also reflects the popularity and widespread presence of Starbucks in the U.S., as well as the success of their marketing strategies and loyalty programs in enticing customers to make frequent purchases. Overall, the statistic highlights the significant market share and customer retention that Starbucks has been able to achieve in the highly competitive coffee and beverage industry.

References

0. – https://www.starbucks.co.uk

1. – https://www.businessinsider.com

2. – https://www.buzzfeednews.com

3. – https://www.statista.com

4. – https://www.fool.com

5. – https://secondmeasure.com

6. – https://www.starbucks.com

About The Author

Jannik is the Co-Founder of WifiTalents and has been working in the digital space since 2016.

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